Unless otherwise agreed in writing Phillips Bathrooms (The Company) these conditions shall supersede any earlier set of conditions. Quotations are valid for 30 days after such quotations to the customer. Unless price increases are made during this time. The Company reserves the right to amend the price listed within the published book/ catalogue without liability on the part of the Company.

The Company reserves the right to withdraw a product line or amend specifications without any liability on the part of the Company. Any typographical, clerical or other error or omissions in any sales literature, quotations, price lists, acceptance of offers, invoice or other document or information issued by Phillips Bathrooms The Company shall be subject to correction without liability on the part of The Company

All specifications given by The Company to the customer are approximate and intend as a guide only. The Company does not accept responsibility for any preparation work based on such specifications.

Any Advice or recommendation given by The Company or its employees or agents to the customer or its employees or agents as to the storage, application or the use of goods which is not confirmed in writing by The Company is followed or acted upon entirely at the customers own risk, and accordingly. The Company shell is not liable for any such advice or recommendation which is not confirmed.



Upon order, we require either payment in full or a 25% deposit, payment method of either, cash, debit card, credit card

Or cheque but is subject to a clearance of 5 working days before goods to be collected/delivered.

Deposits are non-refundable.

The balance is due prior to the delivery with payment methods as listed above.

(cheques are not accepted on delivery)

Title of the goods shall remain our property until paid for in full.



All deliveries incur a minimum delivery cost of £10, outside the local area a fee shall be agreed at the time of sale depending on delivery address.

All deliveries are to the GROUND FLOOR ONLY.

Any date/time quoted for delivery of all or any goods are approximate only and The Company shall not be liable for any delay in delivery of the goods however caused. Time for delivery shall not be the essence unless previously agreed by The Company in writing. The Company may deliver goods in instalments and each delivery shall constitute a separate contract and failure by the to deliver any one or more of the instalments in accordance with these terms and conditions shall not entitle the customer to treat the contract as a whole repudiated.

No claims for damaged or faulty goods in transit or shortages will be accepted if sign for “Received  in good condition”  Or “UNCHECKED” Or “NOT EXAMINED” (or similar) unless they are signed for as “DAMAGED” OR “SHORT DELIVERY” and are notified in writing within 3 working days after delivery and are given an opportunity to verify the shortages or damages.  The Company can not deliver to garages, lockups and any other premises that are unsuitable, unless otherwise stated by The Company (and on-site by the driver) The Company can hold items in storage (IF Permissible) for a period of one month from the date of order. If storage is required for any period longer than one month and the customer requires The Company to hold there order a charge of £25 per month will occur. The Company shall not be liable for any default due to the act of God, war, strike, lockout, industrial action,  fire, flood, drought, storm or any other event beyond the reasonable control of The Company.       



Our standard statutory Guarantee of 12 months is offered on all products from the date of purchase subject to conditions below.

Anything other than this is manufacturers extended warranty, example 5 years 10 years. While we are happy to assist in any extended warranty claims, we act as there agent and the warranty lies with the manufacturer.

1. The goods have been altered in any way what so ever or have been subject to misuse or unauthorised repair

2. The Goods have been improperly installed or connected

3. You have failed to observe or perform the requirements of any maintenance procedure relating to the goods

4. You have failed to notify us of any defect or suspected defect immediately

5. You are in breach of this or any other contract made with us

Our liability will under no circumstances extend beyond the replacement of the product supplied by us.

Claims for either labour in replacement of damaged or faulty goods/property are not admissible 



The Company will not accept any cancellations on special orders.

It is up to the company’s discretion if they will accept cancellation of goods. If goods are cancelled the company will administer a restocking charge of 25% of the invoice amount.



As we are a retail supplier only and not supply and fit we are unable to zero rate the V.A.T. Only a V.A.T registered fitter/builder etc can zero-rate the products. unless you register your self with your local council if the application is applicable.     



This contract shall be constructed in accordance with English law and shall be subject to the jurisdiction of the English courts. 


Proprietors Philip & Ilona Lucas

Contact Us:

Tel: 0115 9100 380

@: sales@phillipsbathrooms.co.uk

418-424 Alfreton Road,

Bobbers Mill,


NG7 5NG 

© 2023 Phillips Bathrooms Nottingham

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